Common questions people have before they decide to say helloWhat if I do not know what to say?
You do not have to know. “I do not really know why I am here” is a fine place to start, and you can say nothing at all for a while.
Will I be judged?
No. Nobody asks you what is wrong with you.
What if it is not serious enough?
There is no bar to clear. Curiosity is enough.
How long does this take?
No appointment and no waiting list, so come when it suits you. How long you stay is up to you.
Is there a form to fill in?
No. None of it is a form. It is what the conversation is about,
over however long it takes.
Will it be written down?
You decide what you tell us. You can ask at any point what has been written down, and who can see it.
Can I bring someone, or stop?
Bring anyone you like. Stop whenever you want, and come back later.
05 / What we try to understand
What we try to understand
Whoever you reach first, they start by trying to understand more of you.
We begin by asking:
Who are you?
What matters to you?
What is possible for you?
Who do you want to become?
We do not organise care around what we offer.We organise what we offer around you.
Your life is not in separate pieces. The help you
get should not be either.
Health
Mind
Family
Relationships
Study
Work
Money
Home
Obstacles
Abilities
06 / A beginning
A beginning
Not a place. A beginning.
You do not need a
problem to have a possibility.
A Lythous node is not the destination. It
is the moment a path becomes visible.
A Lythous™ node is a beginning, where people are truly
seen, what has gone unseen is revealed, and what has remained disconnected is
brought together.
ConnectedYou are not working this out on your own.
AcknowledgedSomebody knows you came, and remembers when you come back.
RespectedYou are a person here, not a case.
EmpoweredYou leave knowing what happens next, and who is doing it.
CARE™ is how we want you to
experience this. Connected, Acknowledged, Respected, Empowered.
07 / Inside
Inside our Lythous™ node
Come and pay us a visit.
Where to find us
Major Ram Veer Singh Shiksha Sansthan
Shikohabad · Firozabad · Uttar Pradesh
The exact building and the opening hours are confirmed
with your campus when it opens, and posted here and at the door.
Daylight and low seating instead of office furniture.
A circle around a low table, not across a desk.
Somewhere to sit and talk. No desk between you and the person
you are talking to, and nothing that makes you feel you are being examined.
Five spaces, and a door you can walk through.
Select a space to see what it is for. You are
never sent to one. You choose.
This plan shows the idea, not an exact layout. Each node is
fitted to the space the university provides.
08 / How it works
How it works
Five steps, and an Ambassador who is responsible for every one.
First we listen.
Then we understand.And it starts with an Ambassador
01RecognitionYou reach out, or an Ambassador notices and invites you. Either way, it starts with a person, not a form.
02EngagementYou talk, on your terms. In the room, or by phone, text or WhatsApp.
03NavigationTogether you work out what would actually help, and who already near you can give it.
04EscalationIf you are ever at risk, a written plan says who acts, in what order, and how fast. You are told what it is.
05Follow-throughYour Ambassador goes with you until you have arrived, and somebody checks back afterwards.
09 / Become an Ambassador
Become an Ambassador
Or come the other way round.
Some people walk in not because they need something, but because
they want to be the person somebody else can walk up to.
An Ambassador is the first human point of contact on a campus. You are trained
to notice, to listen and to walk in with somebody. You are not asked to diagnose
anything, or to be anybody’s counsellor.
, or say hello and ask.
10 / A year from now
TodayA year from now
A year from now
One year from now, you may not be a
different person. But you may see yourself differently.
You may understand what you need, recognise strengths you had overlooked, and
feel connected to people and possibilities you could not see before.
A Lythous node does not change who you are. It helps reveal who you
can become.
An Ambassador is a trained person whose job is to notice. On campus, in a cafeteria,
in a bookshop, at the door of a Lythous node.
What they do
They notice the person who is always on their own, or who stopped turning up
They say hello, and ask what would help today
They walk in with you rather than pointing at a door
They stay with you until your journey is complete
What they do not do
An Ambassador does not diagnose you and does not treat you. They connect you to the
right people and stay alongside while you get there.
Ways in
A Listener
A Listener is the first human you reach. Not a chatbot, not a menu, not a form. A
person.
Why it matters
At three in the morning, somebody who is frightened should reach a human being. That
is the whole point of it.
Call, text or message Healthcare SMC India on
+91 96346 76724. If you are in immediate danger, call
112, or Tele-MANAS on 14416.
Ways in
Walk into a room
A Lythous node is a room on campus with people in it. You can walk in without an
appointment and without telling anyone why.
What is inside
A reception, with an Ambassador who says hello
A safe room, to get away from the noise, or to make a private call
A reflection room, quiet and low lit, with nothing expected of you
A clinical room, for when a doctor is the right person
A common area, for whatever that campus needs it to be
Every node is fitted to the place it is in, so no two are the same.
Ways in
Online
Walking into a room is a lot to ask of some people on some days. You do not have to.
Call, text or message and you reach the same people. Where a campus has a virtual
Lythous node, you can start there and come in later, or never come in at all.
Whatever your comfort is, that is the right way in.
Ways in
Someone you know
You do not have to be the one who makes contact. A friend, a classmate, a teacher, a
warden, a family member, anybody in your community can start it with you or for you.
Faculty and Ambassadors work together, so a teacher who is worried about somebody has
a real person to take that to.
About
Healthcare SMC-Geneura
We build human infrastructure: the connection between the people and services already
around a person, rather than another service beside them.
How it fits together
Geneura AI™ is the owner and steward
Human Infrastructure™ is the framework
Lythous™ nodes are where it becomes visible inside a community
Healthcare SMC-Geneura LLP is the authorised India operator and licensee
of certain intellectual property, technology, systems, methodologies and brands of
Geneura AI, Inc., USA.
Trust and safety
Where the boundary sits
A Lythous™ node is not a clinic or a counselling service. Nobody who walks
in becomes a patient.
If someone is in immediate danger
Call 112 for emergency services anywhere in India. Tele-MANAS, the national
mental health helpline run by the Ministry of Health and Family Welfare, is
14416, free and open day and night in twenty languages. KIRAN, the national
mental health rehabilitation helpline, is 1800 599 0019.
If someone is at risk
A written protocol covers anyone assessed as being at risk. It names who is contacted,
in what order, and how quickly.
What is recorded
The full statement on what is recorded about a person, who can see it and how long it
is kept publishes with the site.
Right now
Get help right now
If you need someone right now, do not hesitate to seek help.
These lines are free and open now.
Lythous™ is the current name for the Geneura Human Infrastructure™
system and deployment architecture previously referred to in certain materials as
“Lighthouse” or “Light House”. References to those names in prior
Healthcare SMC-Geneura materials refer to what is now known as Lythous™.
They are not two different systems or programmes. If you arrived here from a poster,
a billboard or a QR code that said Lighthouse, you are in the right place.
Trademarks
Trademark notice
Filed in India
Mary on the Bench™, Human Infrastructure™, Human Presence Layer™, Human
Engagement Ecosystem™, The Lythous Immersion Experience™, Founding Lythous
Node™, HIO™, SENTIENT™ and the Lythous™ device are the subject of
trademark applications filed with the Trade Marks Registry, Mumbai, by
Geneura AI, Inc.
Also claimed
Geneura™, Geneura AI™, CARE™, Before Crisis Begins™ and related
proprietary methodologies are trademarks and/or intellectual property of
Geneura AI, Inc.
Delivered in India by HealthcareSMC-Geneura LLP under licence from
Geneura AI, Inc. No ownership rights transfer through participation, licensing,
implementation, operation, collaboration or deployment.
Operator and licence
Healthcare SMC-Geneura LLP is an authorised India operator and
licensee of certain intellectual property, technology, systems, methodologies and
brands of Geneura AI, Inc., USA. Lythous™, Human Infrastructure™,
CARE™ and other designated Geneura marks, frameworks and proprietary
materials are owned by or used under authorisation from Geneura AI, Inc., as
applicable. All rights reserved.